Water efficiency / Drought INFORMATION


*UPDATED June 10, 2016*

California remains in a historic drought. However, due to extraordinary conservation measures by customers and prior planning, the NCWD Board of Directors voted June 9, 2016 to lift certain drought regulations and water use restrictions.

This includes our District’s mandatory 25 percent reduction and limited irrigation days.

NCWD’s call for water use efficiency is still loud and clear, and the State remains in a chronic water crisis. But the District is confident – as we always have been – that customers can continue to achieve necessary conservation through voluntary measures to enable NCWD to meet the SB X7-7 20×2020 requirements.

Please note that the State of California has made the following practices that waste potable water permanent:

  • Irrigating in a way that causes runoff
  • Irrigating 48 hours before or after a measurable rain event
  • Using a hose without an automatic shutoff nozzle to wash a vehicle
  • Using a hose to clean hardscape surfaces
  • Fountains that do not recirculate water
  • Irrigating ornamental turf on public street medians

Since Governor Jerry Brown called for mandatory restrictions last spring, NCWD customers have reduced water use by roughly 27 percent. This was a collective effort and we continue to urge conservation.

Review frequently asked questions.

Water Efficiency Targets

The District’s Water Efficiency Target (WET) program provides residents a precise water-use target number each month. You may have seen your WET on your water bill (learn more here). Please make sure to check your WET on your monthly bill or your online payment portal. Please visit our website for a detailed overview of the WET calculation.

Technology is Key

In addition to WET, the District has also launched a mobile app to allow water use reporting. Customers can take photos or videos of inefficient use or issues and send it anonymously to the District with a specific location. The District will then follow up to help correct the issue.

Stepped-up Grassroots and Enforcement Efforts

You may be seeing more of the District in and around the community. District staff will be providing information and notices to residents and businesses when they see violations occurring around town. If customers fail to correct these issues, fines may be issued.


Ordinance 116


  • Water your turf grass every two-to-three days during summer months, April through October and every three-to-four days during the winter months, November through March . Cycle and Soak
  • Cut your water use by taking these simple steps
  • Learn more about WET: The District’s new Water Efficiency Target is helping customers use less water, save more money and contribute BIG to regional water conservation.
  • Take advantage of rebates: Now is the time to install that smart irrigation controller, synthetic turf, high-efficiency appliance or replace your lawn with drought tolerant plants.


Will I get fined for wasting water? It is possible, but we’re working to ensure this does not become a necessity. Our focus is to provide data, education and information to help all customers save water. Learn about our Water Efficiency Target program and how this is helping all customers become even more water wise.

I heard about the Governor’s recent call for $10,000 fines. Is that true? The Governor has proposed increasing the maximum penalty from $500 to $10,000. This is an extreme measure that’s reserved for the most serious, negligent and damaging water-wasters.

Can I let my lawn go brown? Yes. Some HOAs have prohibited this in their CC&Rs. However, legislation has passed permitting the “browning” of lawns statewide. It is a good way to save a lot of water. If you choose to water your lawn, you must adhere to the region’s current three-day-a-week watering schedule.

What can I do if I see water being wasted? You can visit our online water reporting system to inform us of water being wasted or leaks. The District is on the verge of launching a mobile app that allows you to do the same, but from your phone anywhere within our service territory.

What is the District’s WET program and how is it helping us in this drought? The District’s Water Efficiency Target is a science-based number that represents the precise amount of water needed for your home and yard – nothing more, nothing less. We are refining the calculations to adjust this target to reflect our mandatory water reduction. So it will give you the target you’ll need to do your part. If we are all on target, we’ll achieve our mandatory water restrictions.

What has NCWD done to help during the drought? First, we’ve sought to empower our customers with data and information to respond to the drought. The WET program represents our commitment to providing residents with the tools and resources they need to save water. We’ve also broadened our partnerships with major water users to ensure they are doing their fair share. This is a team effort. We know our role is to facilitate success, provide resources and help to lead our region during this crisis.

We’re in this drought together. NCWD customers have proven to be among the best water savers in the state. We’re calling on us all to do a little more, especially in light of these new regulations from the State. Please call our water use efficiency staff at (661) 259-3610 for more information.