Customer Service

Newhall County Water District (NCWD) is committed to providing quality water and personalized customer service. As the first public water utility in the Santa Clarita Valley, we have maintained a personal touch with our customers allowing us to continue serving you our customers for nearly 60 years. We have adapted to current technology without losing that personal feel. Our customer service staff is always available to answer any questions.


Should a water emergency ever arise, contact us 24 hours a day at 661-259-3610 and press “0”. During regular business hours, our customer service staff will assist you or if it happens to be after hours, our answering service will contact our “on call” staff member to assist you with your emergency as soon as possible.