PRIVACY POLICY

EFFECTIVE DATE: July 1, 2004


At Newhall County Water District, we respect your right to privacy and understand that visitors to www.ncwd.org need to control the use of their personal information. Newhall County Water District allows individuals to pay their water bills online at our Site. The privacy policy below describes the measures taken by us to protect your privacy in connection with your use of our Site.


WHAT PERSONALLY IDENTIFIABLE INFORMATION DO WE COLLECT, AND WHEN DO WE COLLECT IT?


Registration. When you register, we ask for your name, address, phone number, and e-mail address.

Payments. When you make a payment at our Site, we are required to obtain the necessary financial information (i.e. your credit card or bank account number). We use third parties to accept and process credit card payments made through our Site.

IP Address. An Internet Protocol (“IP”) address is a unique string of numbers that is assigned to your computer by your Internet Service Provider. Web servers automatically identify your computer by its IP address. This information is on our Web Hosting Company’s servers and used only for grouping visitors by demographics and number of visits.


HOW DO WE USE YOUR PERSONALLY IDENTIFIABLE INFORMATION?


We use your information to accurately record payments made through our Site to your Newhall County Water District billing account.


WITH WHOM DO WE SHARE YOUR PERSONALLY IDENTIFIABLE INFORMATION?


We will not share your personally identifiable information with third parties aside from entities that perform services for us, such as processing credit card payments, that either are bound to comply with our privacy policy or have privacy policies that protect your information. However, we may disclose information you provide if required to do so by law or if we have a good faith belief that disclosure is necessary to (1) comply with the law or with legal process served on us; (2) protect and defend our rights or property; or (3) act in an emergency to protect someone’s safety.


HOW CAN YOU REVIEW AND UPDATE THE PERSONALLY IDENTIFIABLE INFORMATION THAT WE COLLECT ABOUT YOU?


The personally identifiable information we collect about you is all saved in a profile that is kept on our server. You can help us maintain the accuracy of your profile by notifying us when you change your address, title, phone number, or e-mail address. If at anytime you wish to update your information, please contact us in person, by phone, or by e-mail at the following:

  • Address: 23780 N. Pine St.
    Newhall, CA 91322
  • Business Hours: 8:00 a.m. to 5:00 p.m. Monday through Friday
  • Phone: (661) 259-3610
  • E-mail: mail at ncwd dot org

WHAT ELSE SHOULD YOU KNOW ABOUT YOUR PRIVACY?


Security. We have security measures in place to protect the loss, misuse and alteration of the information under our control. We will protect the transmission of credit card information through industry standard, SSL (secure socket layer) encryption, issued by a leading vender in the market, Verisign.

Although we will exercise reasonable care in providing secure transmission of information between your computer and our third party web site vendors, we cannot ensure or warrant the security of any information transmitted to us over the Internet and we accept no liability for any unintentional disclosure.

Links to Other Sites. Our Site contains hyperlinks and pointers to Internet Sites maintained by third parties. These links are provided for your reference only. We do not control, operate, or endorse in any respect information, products or services on such third-party sites and are not responsible for their content. Many third-party sites have their own privacy policies that differ from ours. This privacy policy only covers our Site and does not cover any other site. While we make every effort to keep your information secure, we do not control the policies of other sites.


CHANGES TO THIS POLICY


We may make changes in our privacy policy from time to time. When we do so, we will post the revised privacy policy on our Site with a link at the bottom of our home page. Our home page will also contain a statement notifying readers that the policy has changed and the effective date of that change.


ACCEPTANCE OF PRIVACY POLICY


Your use of this Site, including any dispute concerning privacy, is subject to this Privacy Policy. BY USING OUR SITE, YOU ARE ACCEPTING THE PRACTICES SET OUT IN THIS PRIVACY POLICY. We reserve the right to modify this Privacy Policy at any time by posting changes on this page. Please check the effective date at the top of this page to determine if the policy has been modified since you last reviewed it. Your continued use of any portion of our Site following posting of the updated Privacy Policy will constitute your acceptance of the changes.